Privacy Policy

Buildsy Entertainment UK Ltd
86–90 Paul Street, London, EC2A 4NE
Last updated: 27/03/2026

1. Introduction

Buildsy Entertainment UK Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your information when you use our services or claim discounts through Blue Light Card or Defence Discount Service.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following personal data:

• Name
• Booking or order details
• Blue Light Card membership verification
• Defence Discount Service membership verification
• Payment information (processed securely by third-party providers)
• Communication records if you contact us

We do not store full card payment details.

3. How We Use Your Information

We use your information to:

• Verify eligibility for Blue Light Card discounts
• Verify eligibility for Defence Discount Service discounts
• Process bookings, orders, or services
• Provide customer support
• Prevent fraud or misuse of discount schemes
• Maintain financial and business records
• Comply with legal obligations

4. Lawful Basis for Processing

Under UK GDPR, we process personal data based on:

• Contract – To provide services you book or purchase
• Legal obligation – For tax and accounting records
• Legitimate interests – To verify discount eligibility and prevent fraud
• Consent – If you opt into marketing communications

5. Sharing Your Information

We do not sell or rent personal data.

We may share information with:

• Payment processors
• Booking or event management systems
• Accountants or legal advisors
• Blue Light Card or Defence Discount Service for verification purposes
• Government authorities or law enforcement where required by law

6. Data Retention

We only keep personal data for as long as necessary:

• Financial and booking records: 6 years
• Customer enquiries: 12 months
• Marketing data: Until consent is withdrawn

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data
• Withdraw consent at any time

You may contact us in writing at:

Buildsy Entertainment UK Ltd
86–90 Paul Street
London
EC2A 4NE
United Kingdom

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

8. Data Security

We take appropriate security measures to protect personal data, including secure systems, restricted access, and secure payment processing providers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will apply whenever you use our services.